Help Center

Shipping destinations:

• We ship both locally and worldwide.

Shipping times:

• Local orders take 1-3 business days to be delivered  and 8 - 10 Days in Europe.
• International orders take 10-15 business days to be delivered.
• Shipping time might vary depending on location, shipment method and other factors currently such as Covid 19.

Shipping cost:

• Please check our Website for specitic Shipping costs.
• Orders in certain circumstances recieve Free Shipping costs. 

You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal. 

Note that additional exchange fee may apply if your located in certain regions.

• At Beatsbody we are happy to stand by our product and offer a 1 year Warrenty. See below for details.
• Units subjected to unauthorized repair;
• Damage caused by accident, abuse, mishandling, or transport;
  
• Units not used in accordance with Beatsbody care instructions;
• Damage exceeding the cost of the product;
• Deterioration of the delivered product resulting from abnormal storage and/or safeguarding conditions on the client’s premises, and
• Failure to provide the dated proof of purchase.
• Products purchased from an unauthorized retailer.

Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:

• If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
• Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please email support through our website with the subject 'Returns' and include your order number, name and the reason for the return.
• Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 5 business days. and you will recieve the delivery within 8-10 days thereafter. Shipping times can vary as mentioned depending on regions and certain circumstances. 

Our support team is always happy to guide you at any step!

• Orders cannot be cancelled or changed.

International taxes might be applied depending on your country's taxes policy.

Customs duty is calculated as a percentage of the customs value of the goods:

The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA and other regions. 

Beatsbody are not liable for these charges. In most instances no extra charges will apply upon delivery.